Rick Sloop, CSSGB, RT-SPC Product Manager, Minitab, LLC Rick Sloop has over 30 years of experience in quality improvement and statistical process control (SPC). Formerly Director of International Services at InfinityQS, he worked with global manufacturers to improve processes, deliver SPC training and deploy tailored SPC systems. Currently, as Real-time SPC Product Manager at Minitab, he helps organizations optimize quality, improve processes and manufacturing efficiency by use of advanced statistical methods.